• We cannot guarantee delivery times, however, you should receive your delivery within 5-10 working days from the shipment date within North America. As of this moment, International Shipping will not be an option, as we are still working around logistics.

• The buyer agrees that they are responsible for any duty, taxes, and expenses associated with importing products purchased from us when shipping internationally. All taxes and duties are the sole responsibility of the purchaser, these fees are not included in the shipping costs. 

• Processing time for all standard ready-to-ship orders is approximately 2-5 business days unless stated otherwise in the product description.

•  Ezekiel Gunn is not responsible for delays caused by customs. Shipping times may exceed the estimate due to factors outside of our control.  

• If a package is lost or stolen in shipment a claim needs to be filed with the shipping service provider used. If a package shows that it has been delivered through the tracking number and the customer is unable to locate their package you will still need to contact the shipping service provider.

 

EXCHANGES, REFUNDS AND RETURNS 

 

• Ezekiel Gunn is a small, independent business,  all orders placed will be a final sale. We cannot accommodate returns, refunds, or cancellations. Thank you for understanding.

• If there is a defect or problem with your order please contact us within 5 business days of delivery with photos and we will be happy to assist you.